ATMs at Zagreb Franjo Tudman Airport (ZAG): Locations, Fees, Hours

Location: Zagreb, Croatia Currency: HRK HRK Croatian Kuna

ATMs in Zagreb Franjo Tudman Airport (ZAG) Locations & Hours

Here’s a complete list of ATMs located inside Zagreb Franjo Tudman Airport (ZAG), plus additional ATMs and banks near Zagreb Franjo Tudman Airport (ZAG) for convenient cash withdrawals before or after your flight.

In Kapital Exchange Office (Branch Office & ATMs) — Arrivals Meet & Greet Zone (After Customs)

  • Location: Meet & Greet Zone, Arrivals (Ground Floor), after Customs Control
  • Hours: Aligned with the flight schedule (ATMs may remain accessible whenever the Arrivals hall is open)

In Kapital Exchange Office (ATM) — Departures Level 2 (Before Security)

  • Location: Departures, 2nd Floor, before Security Screening
  • Hours: Aligned with the flight schedule (ATM access depends on terminal opening)

Zagrebačka banka (ZABA) ATM — Departures Level 2 (Behind Relay)

  • Location: Departures area, 2nd Floor, before boarding pass check point, behind the Relay store
  • Hours: 24 hours (ATM is always on; access depends on whether this Departures landside area is open)

ATM Zone (Multiple Machines) — Arrivals Public Hall (Landside, Near Terminal Exit)

  • Location: Arrivals (Ground Floor) public hall after you exit into the Meet & Greet / pick-up area; follow “ATM” signs near the main doors to taxis/shuttles
  • Hours: 24 hours (terminal access required)

ATM Zone (Multiple Machines) — Arrivals Hall (Landside, Near Information / Meeting Point)

  • Location: Arrivals public hall (Ground Floor), near the information/meeting point area where greeters wait
  • Hours: 24 hours (terminal access required)

ATM Zone (Multiple Machines) — Arrivals Corridor (Between Baggage Claim Flow and Customs Exit)

  • Location: Follow the passenger flow from Baggage Claim toward Customs; look for “ATM” signage before you fully exit into the public hall
  • Hours: 24 hours (accessible when arrivals processing areas are open)

ATM Zone (Multiple Machines) — Departures Check-in Hall (Landside)

  • Location: Departures, 2nd Floor, in/near the main check-in hall area (before Security)
  • Hours: 24 hours (terminal access required)

ATM Zone (Multiple Machines) — Departures Landside (Near Escalators/Lifts to Arrivals)

  • Location: Departures, 2nd Floor, near the main vertical connections (escalators/lifts) linking Arrivals ↔ Departures
  • Hours: 24 hours (terminal access required)

ATM Zone (Multiple Machines) — Departures (Before Security, Near Services Corridor)

  • Location: Departures, 2nd Floor, in the landside services corridor where key passenger services are clustered, before Security Screening
  • Hours: 24 hours (terminal access required)

ATM Zone (Multiple Machines) — Airside (After Security, Schengen Departures)

  • Location: After Security Screening, in the main Schengen departures concourse (airside); look around the central retail/food area for “ATM” icons
  • Hours: During Security / airside operating hours (depends on flight schedule)

ATM Zone (Multiple Machines) — Airside (After Security, Near Passport Control for Non-Schengen)

  • Location: After Security, near the approach to Passport Control (when operating) for non-Schengen gate access; follow “ATM” signage if you need cash after clearing security
  • Hours: During Security / border-processing operating hours (depends on flight schedule)

ATM Zone (Multiple Machines) — Airside (Near Duty-Free / Main Retail Cluster)

  • Location: After Security, near the main duty-free/retail cluster where passengers naturally congregate before gates
  • Hours: During Security / airside operating hours (depends on flight schedule)

Zagrebačka banka (ZABA) ATM — Velika Gorica (Near-Airport Option)

  • Location: Velika Gorica town area (a short drive from the airport); use the map below and search “Zagrebačka banka ATM”
  • Hours: Typically 24 hours for street ATMs (varies by exact branch/vestibule)

Erste Bank ATM — Velika Gorica (Near-Airport Option)

  • Location: Velika Gorica town area (a short drive from the airport); search “Erste Bank ATM” on the map below
  • Hours: Typically 24 hours for street ATMs (varies by exact branch/vestibule)

Privredna banka Zagreb (PBZ) ATM — Velika Gorica (Near-Airport Option)

  • Location: Velika Gorica town area (a short drive from the airport); search “PBZ bankomat” on the map below
  • Hours: Typically 24 hours for street ATMs (varies by exact branch/vestibule)

OTP banka ATM — Velika Gorica (Near-Airport Option)

  • Location: Velika Gorica town area (a short drive from the airport); search “OTP banka bankomat” on the map below
  • Hours: Typically 24 hours for street ATMs (varies by exact branch/vestibule)

Raiffeisenbank Austria (RBA) ATM — Velika Gorica (Near-Airport Option)

  • Location: Velika Gorica town area (a short drive from the airport); search “Raiffeisen bankomat” on the map below
  • Hours: Typically 24 hours for street ATMs (varies by exact branch/vestibule)

Zagreb Franjo Tudman Airport (ZAG) ATMs Walkthrough & Map

Follow the step-by-step walkthrough below to find ATMs when arriving at Zagreb Franjo Tudman Airport (ZAG). For terminal maps and official airport info, visit Zagreb Franjo Tudman Airport (ZAG) map/homepage.

Arrivals (Schengen) — Fastest Route to Cash After Landing

  1. After landing, follow signs for Arrivals and Baggage Claim.
  2. Collect your luggage at Baggage Claim, then follow the passenger flow toward Customs.
  3. Complete Customs and exit into the public Arrivals hall / Meet & Greet zone (landside).
  4. Slow down as soon as you enter the public hall and scan for overhead icons reading “ATM”.
  5. Head toward the Meet & Greet waiting area (where drivers and greeters stand) and look for the In Kapital Exchange Office area—this is a common “money services” cluster.
  6. Use the nearest ATM first (this is usually the easiest place to withdraw euros right after arrival).
  7. If the Arrivals ATMs have a line, walk along the public hall toward the main terminal exit doors (taxis/shuttles) and check the next ATM zone there.
  8. If you can’t find an ATM in Arrivals, take the escalator/lift up one level to Departures (Level 2) and follow signs for “ATM” near the check-in hall.

Arrivals (Non-Schengen) — Passport Control, Then ATMs

  1. After landing, follow signs for Passport Control (non-Schengen arrivals) and proceed to the border check.
  2. After Passport Control, follow signs to Baggage Claim and collect your luggage.
  3. Continue to Customs and complete the exit process.
  4. Once you step into the public Arrivals hall / Meet & Greet zone (landside), look immediately for the ATM icon signage.
  5. Walk toward the nearest money services cluster (often around the In Kapital Exchange Office / Arrivals waiting area).
  6. Withdraw the cash you need before heading outside to taxis, shuttles, rideshare pick-up, or car rentals.
  7. If you accidentally exit the terminal first, re-enter through the main doors and follow the ATM signage inside the Arrivals hall.

Quick ZAG Landmarks That Mean You’re Close

  • Best landmark: If you’re standing in the Arrivals public hall where greeters wait (Meet & Greet zone), you’re in the right place—this is the #1 zone for ATMs after landing.
  • Second-best landmark: If you’re on Departures (Level 2) and can see the Relay store, you’re close to the well-known ZABA ATM area described above.
  • If you’re already outside at the curbside lanes, you’ve walked past the easiest ATM areas—turn back inside and follow the ATM signs.

Use the map below to find the nearest ATMs and banks near Zagreb Franjo Tudman Airport (ZAG), especially if you can’t use the ATMs inside the airport or prefer to withdraw cash outside the airport.

ATM Withdrawal Tips & Advice for Zagreb Franjo Tudman Airport (ZAG)

  • Start in the Arrivals Meet & Greet zone: At ZAG, this is the easiest “first stop” after Customs. If you need cash for a taxi or bus immediately, prioritize the ATMs in this public Arrivals hall before you step outside.
  • Use Departures Level 2 as your backup plan: If Arrivals ATMs are busy or temporarily unavailable, go upstairs to Departures (Level 2) and look behind/around the Relay store area and the main check-in hall zones.
  • Expect ATMs to offer DCC (Dynamic Currency Conversion): If an ATM offers to charge your card in your home currency instead of euros, decline and choose to be charged in EUR (this is the common “continue without conversion” option).
  • Watch for “independent” airport ATMs: Airports often have a mix of bank-branded machines and independent networks. If one machine shows a high surcharge, try a different ATM zone in the same hall—ZAG has multiple ATM points inside the terminal.
  • Have a plan for late-night arrivals: When some counters close, the safest bet is the Arrivals hall ATMs and the Departures landside ATMs, which are typically accessible whenever the terminal public areas are open.
  • Withdraw what you need for the first 24 hours: If you’re heading straight into Zagreb, consider taking only what you need for transit and small purchases, then use city ATMs later (often more choice and less airport crowding).
  • Use a card-friendly airport transfer if you can: If you’d rather avoid airport ATM fees altogether, pay for transport by card (rideshare/taxi apps or card-accepting operators), then withdraw from a bank ATM in the city.
  • If an ATM is out of cash, don’t waste time: Move to the next ATM zone (Arrivals hall ↔ terminal exit area ↔ Departures check-in hall). ZAG is a single-terminal airport, so switching zones is quick.

FAQs – Zagreb Franjo Tudman Airport (ZAG) ATMs

Are there ATMs after Customs in Zagreb Franjo Tudman Airport (ZAG)?
Yes. After you clear Customs and enter the public Arrivals hall (Meet & Greet zone), you’ll find ATM access in that landside area—this is the easiest place to withdraw cash right after landing.

Is there an ATM on the Departures level at ZAG?
Yes. Departures is on Level 2 and has ATM access in the landside area before Security. A well-known ATM location is in Departures on Level 2 behind the Relay store area.

Do ZAG airport ATMs charge extra fees?
They can. Airport terminals often host a mix of bank-branded and independent ATMs, and the surcharge can vary by operator and card type. If the first machine shows a high fee, try another ATM zone within the terminal.

What is the best place to withdraw cash when arriving late at night?
Start with the public Arrivals hall (Meet & Greet zone) immediately after Customs, then use Departures Level 2 as your backup. These are usually the most consistently accessible public areas in the terminal.

What currency do ZAG airport ATMs dispense?
ATMs at Zagreb Franjo Tudman Airport dispense euros (EUR).

What should I do if an ATM offers to charge my card in my home currency?
Choose to be charged in EUR instead. The “home currency” option is typically a Dynamic Currency Conversion offer, which can add an unfavorable exchange rate and extra cost.

Can I find ATMs near the airport if I skip withdrawing inside the terminal?
Yes. The nearby town area (Velika Gorica) has multiple banks and ATMs a short drive from the airport. Use the embedded map and search for your bank name (ZABA, Erste, PBZ, OTP, RBA) for the closest option.

Where exactly is the easiest ATM to find after landing?
The easiest first stop is the public Arrivals hall (Meet & Greet zone) after Customs—look for overhead “ATM” icons near the waiting/greeter area and along the main exit corridor.

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